Hard Rock Hotel Riviera Maya Hacienda

Resort:Punta Cana
Operator: Gold Medal
Destination: Mexico
Price From: Contact for latest offers


The whole family can holiday like a rock star at the Hard Rock Hotel Riviera Maya Hacienda. Star in your own music video, learn how to DJ, and order room service from your own spa tub.

Every inch of this hotel has been given the rock star treatment it rubs shoulders with its own stretch of cotton-white sand, lagoon-like pools are skirted by luxury loungers, and quirky music memorabilia lines the walls. Plus, its totally family-friendly, with teens and little ones being treated to pools and clubs of their own.

The rooms are fit for VIPs. Theyve all got spa tubs, liquor dispensers and a minibar full of snacks. Plus, they come with 24/7 room service. Balconies are served up in every single one, too for the best panoramas, plump for a sea-view room.

When you book to stay in a Deluxe Double Room with Limited Sea View and Balcony, you can look forward to a whole load of other extras. That starts with VIP treatment from a personal assistant, an ironing service and VIP check-in. Theres also complimentary full-size bath products, a beach bag and a massage-for-two. It doesnt end there see the room description for more.

While youre away, you can speak to us anytime were available 24/7 via the TUI App. You can also reach us by phone and SMS if you prefer. The easy-to-use TUI App is packed with info and tips. It sends you important updates, like your airport transfer times. Download the TUI App for free from the App Store or Google Play if you switch on notifications, well be able to keep you updated.


Two huge pools rock up alongside the sand. And they come loaded with waterfall features, an area for water volleyball, three whirlpools and a swim-up bar. If you dont fancy a dip, waiters can bring your drink right to your lounger.The sun terrace is dotted with Bali beds, loungers and parasols. And theres a buzzing atmosphere around the pool, with live music and entertainment around the clock, including foam parties. Kids and teens can hit the slides at the waterpark, or splash about in the zero-entry pool.

  • Lagoon pool

    This huge pool has plenty of activities to keep you all busy and is equipped with a swim-up bar and poolside service.

  • Kids pool

    The kids will love this pool which has music, activities and snacks.

  • Rockaway Bay Water Park

    Opening Times:[10.00-18.00]

    The minimum height for the slides is 3ft 5in. Under 8s need to be accompanied by an adult.

  • 3 adult-only pools

    At the Heaven section.

Dig in to international food at the around-the-world themed buffet, or book a table at one of the four la cartes. In the line-up youve got a Brazilian steak house, an Italian place, a Mexican diner and a Japanese teppanyaki that wows with its show-cooking.For snacks during the day, theres a caf that serves up light bites, as well as a range of coffees and teas. Plus, room service is available 24/7.

  • 4 adults-only bars

    These are in the Heaven area of the resort.

  • The Market buffet restaurant

    Serving up breakfast and themed dinners.

  • Pizzeto

    Theres something for everyone at this restaurant, ranging from brick-oven pizza and pasta to salads and soup.

  • Frida Mexican la carte restaurant
  • Ipanema restaurant

    Enjoy authentic Brazilian cuisine using traditioning ingredient and cooked over a spitfire.

  • Zen restaurant
  • Cafetto

    Open for breakfast, tea and coffee and snacks.

  • Float pool bar
  • Sun bar

The kids club puts on a tonne of themed days and activities. Or budding singers can join the KIDZ BOP Experience, where they learn dance moves, dress up and perform on a big stage. Teens have their own space, too, which is kitted out with super-sized sofas, snooker, table football and flat screens.A theatre hosts West End-style shows. And, elsewhere, youve got live bands. A DJ drops beats at Club Heaven, where theres a huge dancefloor complete with disco-balls, mirrors and flashing lights. The party starts at 11pm and goes on until the early hours.

  • Club Heaven
  • Kidz Bop for ages 6 to 12
  • Hard Rock Roxity Kids Club

Whether you want to get fit, or get competitive, the activity programme has it covered. There are basketball and tennis courts, a climbing wall, a diving pool, and classes like aqua aerobics and yoga on offer. Then youve got watersports, like kayaking and snorkelling, at the beach.Youll have access to golf architect Robert von Hagges 18-hole masterpiece at the Hard Rock Golf Club Riviera Maya. On this course, you can tee-off surrounded by tropical greenery, before grabbing a drink at the club house.

  • Hard Rock Golf Club*
  • Sound of Your Stay
  • Music LAB

Rock Spa* is the biggest spa in the Caribbean. Its got a whopping 75 treatment rooms, plus steam rooms and a hydrotherapy pool. You can expect things like couples massages and chocolate body wraps, as well as Rhythm and Motion treatments, where the therapist matches their movements to an expertly compiled playlist.Body Rockis this hotels gym. Its fully kitted out with all the latest gear from spinning bikes and TRX, to cardio machines and free weights. Theres a range of classes on, offer too, including pole dancing, cycling and yoga.

  • Rock Spa*

    Located at Heaven, the adults-only section you can have a truly relaxing holiday by visiting the largest spa in the Caribbean, theres steam rooms, hydrotherapy pools and a huge menu of treatments to choose from.

  • Body Rock

    Theres a huge range of equipment to use from cardio to weights, plus theres fitness classes on everyday.

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